Rethinking the Landscape of Franchising, Part 3: The Changing Franchisee Organization
Today a franchisee may be a multi-unit operator, regional operating company, multibrand enterprise, PE-backed platform, etc.
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Rethinking the Landscape of Franchising, Part 2: Growth Is Not the Same as Health
Franchise growth matters. The problem begins when franchise growth stops being one measure of franchise system health and quietly becomes the definition of success.
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Rethinking the Landscape of Franchising, Part 1: Looking at the System Again
Successful franchise systems naturally preserve the practices that produced their success. But an organization can excel at yesterday’s model while the market is quietly redefining what customers value.
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The Agreement That Changed Everything
Once upon a time in an alternative universe, Benjamin Franklin didn’t franchise his printing business, and the American Revolution never happened.
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Franchising Conferences – Proposing a New Direction
Are franchising conferences keeping pace with the issues that we really need to address? Study results will look rosy if you don’t include the systems that have failed and gone out of business.
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The Ghost of David Weil and the Machinery of Anti-Franchise Advocacy: What Brian Callaci Gets Wrong — and Why It Matters
Mr. Callaci’s sweeping claims about the “cruel reign” of a complex method of downstream distribution that covers over 300 distinct industries, without the discipline of peer review, and with seemingly little to no background in franchising, is not economic analysis but instead advocacy with footnotes.
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The Myth That Won’t Die – Isaac Singer and 1851 – Celebrating Franchising’s Founding Father for its 300th Birthday
In 2031, the agreement that founded franchising in North America turns 300 years old. But before franchising can celebrate this birthday properly, it needs to celebrate the correct founder.
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It’s Time to Consider Privatizing Air Traffic Control
Franchising is a performance-based method in which standards are established, franchisees have incentives to meet those standards, and the scale of the system allows for replication of support and supply that makes it economically efficient at the system and local level.
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Retail Theater: Crafting an Immersive Shopping Experience in Franchising
The success of Retail Theater rests on how well you physically convey your brand’s story and the culture of your business, from even before the moment a customer steps through the door. Atmosphere, staff, product/service presentation, and packaging must all be orchestrated into a curated performance.
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Protecting Brand Standards: Finding the right supply chain balance
While franchisors need to maintain brand consistency and quality standards across their networks, franchisees face increasing pressure to protect their profit margins in an inflationary environment. The most successful franchise systems recognize that supply chain management must balance the needs of consistently meeting brand standards with the economic realities facing franchisees.
