Most franchise systems – once they have become mature – make the investment to train Unit Managers, who are key to the success of the business.

How can franchisors and franchisees monitor manager effectiveness? What should you look for?

Do new employee orientations seem a bit “ho-hum”? Let’s reconsider what the goals of effective orientation should be.

Try this proven training technique to make your training more effective and reduce personnel turnover.

Both for cost-saving and efficiency reasons, more and more franchisors have been moving some of their training to online learning, including mLearning accessed via mobile devices.